Impact Evaluator for the Museum of Science, Boston, Discovery Center NSF Funded project, to oversee and assist in conducting formative and summative evaluation, 2007-2009
- Related Online Publication:
- A Participatory Model for Integrating Cognitive Research into Exhibits for Children, Museum of Science, Boston , August 2009
Museum of Science, Boston, Discovery Center
Professional evaluation services for Aga Khan Foundation Canada’s exhibition, Bridges that Unite, to form the foundation for measuring the impact of the traveling multi-media exhibition, 2007-2008
- Related Publication & Presentation:
- Museum experiences that change visitors, Museum Management and Curatorship, 24(3), 233-251, 2009
- How Do We Prove the Value of Museums? American Association of Museums Annual Meeting, Philadelphia, May 2009
Invited participant to In Principle, In Practice: A Learning Innovation Initiative, which included a diverse group of professionals including prominent practitioners, managers, evaluators, researchers, and policy and grant makers who joined together to establish frameworks for practice based in research and shaped by the real-world needs and goals of museum education professionals
- Related Publication & Presentation:
- Envisioning the customized museum: An agenda to guide reflective practice and research, with Munley, M. E., Roberts, R., & Hayward, J. In J. H. Falk, L. D. Dierking, & S. Foutz (Eds.), In principle, in practice: Museums as learning institutions (Lanham, MD: AltaMira Press, 2007), pp. 77-90
Audience-Based Performance Measures with Guelph Civic Museum, Wellington County Museum & Archives, Doon Heritage Village, & City of Waterloo Seagram Collection, 2002-2004
This project helped to give partners a better understanding of how to improve their exhibitions, special events, and programs, as well as build audience and greater self-reliance
- Related Publications & Presentation:
- Audience-based Measures of Success: Evaluating Museum Learning, in B. Lord (Ed.), Manual of Museum Learning (Walnut Creek, CA: AltaMira Press, 2007) pp. 221-251
- Audience-Based Program Evaluation & Performance Measures, Museological Review, Issue 11, Fall 2004 and Alberta Museums Review, September 2004
- CD-ROM & Group Presentations:
- The Ontario Museum Association Conference, Sault Ste. Marie, October 2003; Canadian Museums Association Conference, Québec City, May 2004; Creative Cities Conference, Regina, October 2004
Seattle Art Museum
Audience Development Project
A museum-wide strategy focusing on developing long-term relations with African Americans, Asian Americans, and other groups, in association with LORD Cultural Resources, 2001-2002. The project was intended to sustain and enhance museum efforts to promote ethnic diversity in all aspects of the museum.
Consultant with the Art Gallery of Nova Scotia for a Labels Project Evaluation Study, 1996
- Invited electronic publication:
- Labels that Stimulate Exploration:a labels project evaluation study, Art Gallery of Nova Scotia
In association with LORD Cultural Resources:
- National Museum of American History Department of Education and Visitor Services, The Story In History Program for 4th Graders, 2000
- Kalamazoo Valley Museum Evaluation Services, 1997
- African American Visitors to The Art Institute of Chicago, Audience Research Project, 1996
- The National Gallery, London, In-Gallery Observations and Interviews, 1996
- Tate Gallery (Milbank) Visitor Audit, 1993
- Canadian Science Fiction Exhibition, National Library of Canada, Front-end Audience Research, 1993
- Royal Ontario Museum Summative Evaluation of the Ancient Egypt/Nubia Galleries and Toronto Teenagers: Making Choices for the 1990's exhibit, 1992
- Related Publications:
- Qualitative and Quantitative Audience Research. In G.D. Lord & B. Lord (Eds.), The Manual of Museum Exhibitions (pp. 58-66). Walnut Creek, CA: AltaMira Press, 2002
- Audience Research Informs Strategic Planning in Two Art Museums, Curator, 43(4), 124-342, 2000
- Images of Art Museums: Quiet Places We Have Known, Journal of Museum Education, 25(1-2), 9-13, 2000
- The Learning Cultural Organization of the Millennium: Performance Measures and Audience Response, International Journal of Arts Management, 2(2), 40-49, 2000
- Meeting the Needs of Museum Visitors. In G.D. Lord & B. Lord (Eds.), The Manual of Museum Planning (2nd ed., pp. 55-67). London: The Stationary Office, 1999
- Triangulation Strategies and Images of Museums as Sites for Lifelong Learning, with G. Lord & J. Nicks, Museum Management and Curatorship, 14(1), 31-46, 1995
- Invited electronic publication:
- Out of This World: Canadian Science Fiction and Fantasy
Ontario Science Centre/Dupont Canada Inc.
Innovation Project prototype of a ‘Garage’ experience, 2002. The Garage (now Challenge Zone) is a team-based, collaborative, rapid prototyping challenge that aims to stretch or ignite the creativity of participants.
- Invited electronic publication:
- Collaborating and Innovating, Ontario Science Centre and DuPont Canada Inc.
Research on 'Quality' in online experience for museum users, Canadian Heritage Information Network (CHIN) and Virtual Museum of Canada (VMC), 2002-2004.
The goal of this research project was to ensure consistency through the content and interface of the VMC. The research explored what impacts 'quality' in online museum projects and how to measure quality through an analysis of existing online museum products in the VMC portal.
- Related In-print and Online Publication:
- "Quality" in online experience for museum users, publication. Ottawa, ON: Canadian Heritage Information Network (CHIN), September 2004
- Constructing Meaning and Online Museum User Experience, Creating and Managing Digital Content Tip Sheet, Canadian Heritage Information Network (CHIN), April, 2004
- Related Presentation:
- Online Exhibitions - what works, what doesn't? AAM conference panel, New Orleans 2004
Ontario Institute for Studies in Education/University of Toronto (OISE/UT) research project,
Developing and Evaluating 'Quality' On-line Visitor Experience. This research project also provided funding to help with front-end, formative, and summative evaluation for the Textile Museum of Canada & Gardiner Museum of Ceramic Art’s online exhibition, Cloth & Clay: Communicating Culture, 2001-2002
- Related Publications:
- Cyberpals!/Les cybercopains!: A look at online museum visitor experiences, with Nathalie Lemelin, Curator: The Museum Journal, 47(1), 55-83 (also published August 30, 2004)
- Related Electronic Publication:
- Testing of Preliminary Content and Design
- Related Presentations:
- Developing and Evaluating 'Quality' On-Line Experiences for Museums, with Nathalie Lemelin, AAM 2002 Annual Meeting, Dallas TX, May 2002; Education and Museums, Canadian Society for the Study of Education, Toronto, ON, May 2002
- Developing Meaningful Online Exhibitions: Cloth & Clay: Communicating Culture, Museums and the Web 2004, Arlington, VA, 2004
Coordinator of the Arts Forum
This position was intended to bring more of an Arts focus to undergraduate and graduate programs, the environment, and community partnerships at the Ontario Institute for Studies in Education/University of Toronto (OISE/UT), 2002-2004
- Related Publications:
- Growing Community in Arts Education: From Teacher Education to the Classroom. In C. Rolheiser (Ed.), School-University Partnerships: Innovations in Teaching and Learning (pp. 29-30). Toronto, ON: Teacher Education Program, OISE/UT, 2005
- Research and Resources in Arts Education. In D. Booth & M. Hachiya (Eds.), The Arts Go To School (pp. 138-147). Markham, ON: Pembroke Publishers Limited, 2004
- Related Presentation:
- Best Practice Case Studies in Arts (Drama) Education with Naomi Savage & Tuyet Binh Duong, 5th World Congress, International Drama/Theatre & Education Association, Ottawa, July 2004
Audience Development Strategy for The Canadian Stage Company (CanStage)
Focusing on a strategy to grow a loyal base and generate future audiences, 2002-2004.
- Related Presentation:
- Focus on Audience Development with Patty Jarvis, Director of Audience Development at CanStage, 5th World Congress, International Drama/Theatre and Education Association, Ottawa, July 2004